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How do I view my billing history?
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To see your charges by billing profiles for one account, select Online Invoice in the Billing menu. An invoice consists of consequent bills: |
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Balance shows how much money you have on your balance. A negative balance shows how much you owe for the services used. This is usually appropriate for users who pay by check and for credit card users whose credit cards failed to be charged. |
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Description: the name of your current account. |
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A new bill is created for every new payment interval The initial setup fee is put in a separate bill. |
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Total shows the amount due for factual services offered. It does not include most of the items highlighted by yellow, such as items that were immediately charged off the credit card, credits or debits to the account balance by the administrator, etc. *To get a printable version of your bill, click the Printer icon in the bill header which will open it in a separate window suitable for immediate printout. |
How Do I View My Overall Charges? |
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To view charges for all your accounts, select Online Sum invoice in the Billing menu then select the billing profile. If you are just starting with your account, you will see something like this: |
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Select the profile from the box and press the Get Invoice button. The Online Summary Invoice page will display your bills for all accounts. |